Hospitality Program

The Hospitality Guide Program’s (HGP) mission is to assist in promoting a clean, safe, and friendly atmosphere for shoppers, residents, employees and visitors. This mission is accomplished in the following ways:

• Providing information and directions to shoppers, visitors and residents alike.
• Providing a visible presence in the Downtown area and assisting in maintaining compliance with municipal codes by using educational outreach.

Call the Hosts when non-emergency action is required, such as noise complaints, aggressive panhandling, skateboarders, bicycles, dogs, sitting on sidewalks in prohibited areas etc.

The Host Program serves Pacific Avenue, from Water to Laurel Streets, plus the side streets for one block in each direction.

Hours of Operation:
Monday-Saturday: 11:00am – 7:30pm (Memorial Day through Labor Day), 10:00am – 6:30pm (Labor Day through Memorial Day)
Sunday: 11:00am – 5:00pm

Service Group Incorporated.

Host Contact Numbers: 539-9405, 539-9474