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- Lead Operator at Izzy's Ice
Now Hiring: Lead Operator đ§âđĽ¨
The Deal:
Izzyâs Ices is looking for an independent Lead Operator to hold down the fort at our Downtown Santa Cruz shop.
This is a solo gigâperfect for someone who is completely reliable, works great on their own, and hates being micromanaged.
Most of the time, youâll run the shift solo during baseline hours.
When the peak weekend rushes hit, we scale up to a multi-person crew so you have full backup to crush the line together.
We serve up premium Italian Ice, rich custard, hot soft pretzels, and a quality espresso bar.
What Youâll Actually Do:
Run the Show: You handle the counter, the espresso machine, and the music. Youâre the face of the shop for your shift.
No Boredom: We don't do the "stare at your phone and wait" thing.
When it's slow, you're movingâsampling on the sidewalk, keeping the shop spotless, and talking to the neighborhood.
Hype the Brand: We want someone who actually wants the shop to be busy.
You'll be proactive about sharing our social posts with your network and helping us build local buzz.
The Perks:
Good Pay: $17.00/hour + Tips.
Skin in the Game: Clear daily sales bonuses for hitting targets, plus future profit-sharing potential.
If you help us get busier, you make more money.
Short, High-Energy Shifts: We respect your time outside of work.
The Non-Negotiables:
18+ years old.
Total Honesty & Reliability: Youâre running this shop solo and handling the cash drawer.
We need someone with high integrity who does the right thing when nobody is looking.
If you say youâll be there, youâre there.
No excuses.
Previous barista or food service experience is a major plus.
đ How to Apply:
We keep a casual vibe, but we run a tight business.
To apply, use this link to send over your resume and brief answers to these four questions:
https://share.google/gGAuctGgVDaBgMlt8
If you skip the questions, we skip your application.
Whatâs your food/cafe background? Tell us briefly about your experience in food service or behind an espresso bar.
How do you handle solo shifts? How do you keep yourself productive when it's totally dead, and how do you stay cool if a sudden rush hits?
How would you help us grow? How would you spread the word about Izzy's to your own network or the local community to get more bodies through the door?
The Weekend Check: Weekend availability is a must. Are you fully available for Saturday and Sunday shifts throughout the summer?Compensation
$17/hour + tipsHow To Apply
https://share.google/gGAuctGgVDaBgMlt8
To apply, use this link to send over your resume and brief answers to these four questions:
If you skip the questions, we skip your application.
Whatâs your food/cafe background? Tell us briefly about your experience in food service or behind an espresso bar.
How do you handle solo shifts? How do you keep yourself productive when it's totally dead, and how do you stay cool if a sudden rush hits?
How would you help us grow? How would you spread the word about Izzy's to your own network or the local community to get more bodies through the door?
The Weekend Check: Weekend availability is a must. Are you fully available for Saturday and Sunday shifts throughout the summer?- Pastry & Kitchen Manager at The Penny Ice Creamery
The Penny Ice Creamery | Made From Scratch
www.thepennyicecreamery.com
The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using local and organic ingredients. We strive to share our passion for local sourcing and sustainability, and to bring some simple deliciousness and sweet moments into our lives and to our communities.
The Penny Ice Creamery Pastry & Kitchen Manager oversees, directs, and executes all production needs in the Penny kitchen in Downtown Santa Cruz (913 Cedar Street, Santa Cruz, CA 95060).
This individual possesses enthusiasm and passion for culinary and pastry arts. They are a hands-on âdoerâ that enjoys working with their hands to create delectable made-from-scratch treats. This person finds fulfillment in creating delicious artisanal ice cream, sorbet, and confections every day, with the drive and adaptability to manage a high-volume production kitchen.
The Pastry & Kitchen Manager works closely and collaboratively with Owner & Chef Kendra Baker on menu, recipe development and timely execution of all production. The Pastry & Kitchen Manager serves as the primary role model for kitchen staff and are a fastidious example of work ethic, commitment, and professionalism.
The Penny Ice Creamery Pastry & Kitchen Manager operates all kitchen equipment including our Emery Thompson Batch Ice Cream Freezer and our Pasteurizer. Once this person is hired and trained in making ice cream, they'll be trained how to pasteurize. This person must then pass a proctored exam with the California Department of Food and Agriculture to obtain a pasteurization license. Anyone with a current pasteurization license is encouraged to apply.
Production Duties:
- Produce fresh and delicious ice cream, sorbet, baked goods and confections (including a wide array of confections for each flavor, specials and toppings, praline, toffee, homemade chocolate and caramel sauces, cookies, balsamic reduction, fruit syrups, lemon curd, fruit compotes, meringue, homemade marshmallows, etc.) each day to ensure the completion of all production for The Penny Ice Creamery.
- Become a licensed Pasteurizer (with the use of our training materials) and receive a passing score on the CDFA proctored exam.
- Maintain inventory and ordering systems to produce what's needed each day.
- Oversee and execute ordering of all ingredients needed for production, utilizing ingredients from local farms and artisans with organic and sustainable principles.
- Maintain, improve and develop kitchen systems.
- Perform ongoing cost of goods analysis.
- Maintain detailed recipe and systems documentation.
- Communicate relevant information to the front of the house in an effective and friendly manner.
- Follow health, safety and sanitation guidelines with care at all times.
- Keep kitchen areas inviting, clean, and organized at all times.
Management of Employees:
- Assist in determining labor needs; assist in scheduling for The Penny production kitchen.
- Perform ongoing labor cost analysis.
- Assist in interviewing and hiring employees and interns to execute the kitchen operations.
- Contribute to development of training systems and implementation.
- Execute all training and/or retraining of kitchen staff.
- Assist in time management for kitchen staff.
- Lead the kitchen team effectively while maintaining production for The Penny Ice Creamery.
General Management Duties:
- Represent the business including: know, understand, and be able to communicate in an approachable and accessible manner all aspects of the business; understand aesthetics and company philosophy; and maintain a professional presence.
- Support all operations including: troubleshooting problems with customers, logistics, orders, and infrastructure; assist with special events both within and away (conventions, etc.) from the shop.
- Systems including: refining and improving systems on an ongoing basis, developing new systems as needed. Creating and maintaining system documentation.
- Update job knowledge particularly as related to the farming community by participating in educational opportunities; reading relevant publications; maintaining personal networks; participating in professional events and organizations.
- Bring new ideas, initiatives, projects, suggestions, and constructive criticisms to senior management.
Perks & Benefits Include:
-Competitive Compensation
-Medical/Dental/Vision Insurance
-Paid Time Off
-Opportunities for Advancement
-Company Outings and Gatherings
-Discounts at Select Local Businesses
-Paid, Hands-On Training
-CalSavers Retirement Savings Program
The Glass Jar which includes The Penny Ice Creamery and The Picnic Basket, was founded in Santa Cruz, CA in 2010 with a focus on made from scratch deliciousness, locally sourced ingredients and community.
_____
Equal Employment Opportunity Statement
At The Glass Jar, Inc., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Glass Jar, Inc. believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.Full-time
Compensation
$70,304.00 - $80,000.00 salaried exempt + Paid Time Off + Health InsuranceHow To Apply
Apply online!- Area Manager at The Penny Ice Creamery
THE PENNY ICE CREAMERY
| Made From Scratch |
www.thepennyicecreamery.com
The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using local and organic ingredients. We strive to share our passion for local sourcing and sustainability, and to bring some simple deliciousness and sweet moments into our lives and to our communities.
The Penny Ice Creamery Area Manager actively leads, defines, manages, and coordinates sales and operations, facilitating all activities for The Penny Ice Creamery locations in Santa Cruz County and Santa Clara County, as well as all catering operations in those areas. This hands-on position ensures the highest quality of customer service and products, and consistently upholds and models our standards of excellence.
The Penny Ice Creamery Area Manager strategically executes the requirements of this position through agreed upon and defined goals and objectives. They ensure profitability by maintaining a first-class customer experience while balancing variable and operational costs. They work closely with The Glass Jar management team at every level. They work closely with employees of each Penny location, and the events team, to ensure a quality guest experience.
The Penny Ice Creamery Area Manager maintains a regular hands-on presence at all Penny Ice Creamery locations (i.e. six Penny locations) to ensure successful implementation of strategic initiatives and upkeep of brand standards. They bring their passion for guiding, coaching, and mentoring each day to inspire our teams and continuously generate peak performance across the board. They reinforce and contribute to our culture of excellence, growth, and accountability.
The ideal candidate for this role possesses a penchant for leadership and is a systems thinker; they confidently understand the interconnection of a multi-unit business operation, and can maintain that intricate system. This individual demonstrates a proficiency in execution, and is comfortable taking theoretical strategic initiatives and implementing them in reality through meticulous planning, execution, and follow-through. They are highly organized, and able to keep tabs on multiple projects, tasks, or issues simultaneously from start to finish.
Our six Penny Ice Creamery locations are:
- Downtown Santa Cruz
- Pleasure Point in Capitola
- Aptos Village
- Scotts Valley
- Palo Alto (Town and Country Village)
- Los Altos (State Street Market)
Requirements Include:
-Ability to work 40+ hours a week consistently.
-Ability to work late nights (as late as 11:30PM), weekends and holidays.
-Demonstrated success and desire to work in and lead a fast-paced, hands-on environment.
-Management experience in a food service establishment.
-Management experience of a multi-unit operation is a plus.
-Reliable transportation.
-Skills in creative and rational problem solving, prioritizing, and effective leadership that aligns with our work culture.
-Demonstrated interpersonal and communication skills.
-Ability to give and receive feedback professionally; other soft skill competencies include emotional intelligence, active listening, compassion, adaptability.
-Demonstrated proficiency in business acumen and critical thinking.
-An aptitude for logistics, coordination, and project management.
Benefits & Perks Include:
-Competitive Compensation
-Medical, Dental, and Vision Insurance
-Paid Time Off
-CalSavers Retirement Savings Program
-Company Outings and Gatherings
-Discounts at Select Businesses
-Staff Meals, Ice Cream, and Coffee!
The Glass Jar, Inc. is a farm-to-table restaurant group established in Santa Cruz, CA with a focus on the nexus of food and community. The Glass Jar, Inc. owns and operates The Penny Ice Creamery, The Picnic Basket, and various community events.
_______
Equal Employment Opportunity Statement
At The Glass Jar, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Glass Jar believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.Full-time
Compensation
$72,000.00 - $82,000.00 salaried exempt + Paid Time Off + Health InsuranceHow To Apply
Apply online by completing an application and submitting your resume. We can't wait to meet you!