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- Area Manager at The Penny Ice Creamery
THE PENNY ICE CREAMERY
| Made From Scratch |
www.thepennyicecreamery.com
The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using local and organic ingredients. We strive to share our passion for local sourcing and sustainability, and to bring some simple deliciousness and sweet moments into our lives and to our communities.
The Penny Ice Creamery Area Manager actively leads, defines, manages, and coordinates sales and operations, facilitating all activities for The Penny Ice Creamery locations in Santa Cruz County and Santa Clara County, as well as all catering operations in those areas. This hands-on position ensures the highest quality of customer service and products, and consistently upholds and models our standards of excellence.
The Penny Ice Creamery Area Manager strategically executes the requirements of this position through agreed upon and defined goals and objectives. They ensure profitability by maintaining a first-class customer experience while balancing variable and operational costs. They work closely with The Glass Jar management team at every level. They work closely with employees of each Penny location, and the events team, to ensure a quality guest experience.
The Penny Ice Creamery Area Manager maintains a regular hands-on presence at all Penny Ice Creamery locations (i.e. six Penny locations) to ensure successful implementation of strategic initiatives and upkeep of brand standards. They bring their passion for guiding, coaching, and mentoring each day to inspire our teams and continuously generate peak performance across the board. They reinforce and contribute to our culture of excellence, growth, and accountability.
The ideal candidate for this role possesses a penchant for leadership and is a systems thinker; they confidently understand the interconnection of a multi-unit business operation, and can maintain that intricate system. This individual demonstrates a proficiency in execution, and is comfortable taking theoretical strategic initiatives and implementing them in reality through meticulous planning, execution, and follow-through. They are highly organized, and able to keep tabs on multiple projects, tasks, or issues simultaneously from start to finish.
Our six Penny Ice Creamery locations are:
- Downtown Santa Cruz
- Pleasure Point in Capitola
- Aptos Village
- Scotts Valley
- Palo Alto (Town and Country Village)
- Los Altos (State Street Market)
Requirements Include:
-Ability to work 40+ hours a week consistently.
-Ability to work late nights (as late as 11:30PM), weekends and holidays.
-Demonstrated success and desire to work in and lead a fast-paced, hands-on environment.
-Management experience in a food service establishment.
-Management experience of a multi-unit operation is a plus.
-Reliable transportation.
-Skills in creative and rational problem solving, prioritizing, and effective leadership that aligns with our work culture.
-Demonstrated interpersonal and communication skills.
-Ability to give and receive feedback professionally; other soft skill competencies include emotional intelligence, active listening, compassion, adaptability.
-Demonstrated proficiency in business acumen and critical thinking.
-An aptitude for logistics, coordination, and project management.
Benefits & Perks Include:
-Competitive Compensation
-Medical, Dental, and Vision Insurance
-Paid Time Off
-CalSavers Retirement Savings Program
-Company Outings and Gatherings
-Discounts at Select Businesses
-Staff Meals, Ice Cream, and Coffee!
The Glass Jar, Inc. is a farm-to-table restaurant group established in Santa Cruz, CA with a focus on the nexus of food and community. The Glass Jar, Inc. owns and operates The Penny Ice Creamery, The Picnic Basket, and various community events.
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Equal Employment Opportunity Statement
At The Glass Jar, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Glass Jar believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.Full-time
Compensation
$72,000.00 - $82,000.00 salaried exempt + Paid Time Off + Health InsuranceHow To Apply
Apply online by completing an application and submitting your resume. We can't wait to meet you!- Multi-Location Shop Manager at The Penny Ice Creamery
The Penny Ice Creamery | Made From Scratch
www.thepennyicecreamery.com
The Penny Ice Creamery is seeking an incredible, passionate leader to join our organization as a Multi-Location Shop Manager!
Who Are We?
The Penny Ice Creamery combines fresh local ingredients in small batches to create delicious artisanal ice cream. As one of the smallest dairy manufacturing plants in California, our production from all organic dairy and sustainably grown ingredients is done in the shop in full view of our visitors.
The Multi-Location Shop Manager Position
The Shop Manager role is a great fit for a hands-on, ambitious, mature and organized professional who is excited and prepared to manage and oversee multiple Penny locations and teams in Santa Cruz County.
The Shop Manager ensures the smooth and efficient daily operations of multiple Penny Ice Creamery locations. This person must be a hands-on, dynamic leader who is comfortable in taking full responsibility for multiple shops. The Shop Manager is able to quickly adapt and change gears throughout the day; they are available on a consistent and reliable basis to meet shop needs and staffing needs as they arise.
The Shop Manager works closely with senior management to achieve business objectives at the shop level by implementing strategy through a combination of skillful execution and effective leadership. A strong sense of ownership and personal autonomy are required to succeed in this role, as well as the ability to build and nurture vital relationships with team members, vendors, patrons and the surrounding community. This person represents our well-established brand in both Santa Cruz County and Santa Clara County.
We operate four Penny locations in Santa Cruz County:
Downtown Santa Cruz
Pleasure Point
Aptos Village
Scotts Valley
Manager Schedule
This position requires daytime, nights (as late as 11:30PM), and weekends availability. The scheduling requirements will reflect the consistent needs of the business.
Staff Management
Train, manage, coach, and discipline staff; upholding expectations of excellence
Ensure smooth daily operations at all times
Schedule staff and analyze labor cost on a weekly basis
Communicate with staff regularly; perform weekly check-ins to ensure success
Be the first point of contact for staff inquiries, questions, and concerns
Monitor and manage staff breaks
Conduct working interviews to assess potential candidates
Anticipate future staffing needs; strategize with senior management
Monitor staff adherence to business policies and take corrective actions as needed
Build and maintain a strong, hands on managerial presence in multiple shops
Guest Service Management
Demonstrate excellence, warmth and professionalism in all guest service interactions
Serve as a brand ambassador for The Penny Ice Creamery; proudly represent the core values of the business
Uphold The Penny Ice Creamery reputation and that of The Glass Jar, Inc.
Resolve delicate guest service situations with poise and professionalism
Inventory Management
Oversee product quality at multiple locations
Conduct weekly paper goods inventory at multiple locations and place orders as needed
Conduct regular kitchen and ice cream inventories for multiple locations
Coordinate deliveries of product across locations using requisition protocol
Monitor & order apron, towel, sanitizer and soap inventory as needed
Monitor inventory for all products or items at multiple locations as needed
Shops Management
Ensure health safety protocols are followed at multiple shop locations; ensure shop and staff preparedness for impromptu health inspector visits
Oversee daily shop upkeep to maintain an impeccable presentation
Maintain and troubleshoot essential equipment, communicating any major issues to senior management
Manage change banks; Monitor deposits and cash reconciliation for accuracy
Make cost-cutting and efficiency recommendations to senior management based on regular assessment
Benefits & Perks Include:
-Competitive Compensation
-Medical/Dental/Vision Insurance
-Paid Time Off
-Opportunities for Advancement
-Company Outings & Gatherings
-Discounts at Select Local Businesses
-CalSavers Retirement Savings Program
-Paid, Hands-On Training
-Ice Cream and Coffee!
The Glass Jar, Inc. is a farm-to-table restaurant group established in Santa Cruz, CA with a focus on the nexus of food and community. The Glass Jar, Inc. owns and operates The Penny Ice Creamery, The Picnic Basket, and various community events.
____
Equal Employment Opportunity Statement
At The Glass Jar, Inc., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Glass Jar, Inc. believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.Full-time
Compensation
$70,304.00 - $74,000.00 salaried exempt + Paid Time Off + Medical/Dental/VisionHow To Apply
Apply online, or email your resume and cover letter to jobs@theglassjar.com!- Barback at Switch Bakery Bistro
The Barback is a reliable, detail‑oriented support role that keeps front‑ and back‑of‑house running smoothly. You maintain cleanliness and organization, assist baristas and kitchen staff, and help deliver consistent product quality by following Switch Bakery standards. This role requires initiative, clear communication, and the ability to anticipate guest and team needs.
Open Tuesday-Saturday, with flexible shifts available.Part-time
Compensation
Competitive hourly wage: $18-20/hour + tips (estimated $4-6/hour)How To Apply
complete details here: https://switchbakery.com/updates/hiring-barbacks- Solo Shop Operator at Izzy's Ices
Izzy’s Ices is looking for a Lead Operator to own the shift at our Downtown Santa Cruz shop. This is a solo-operator position—perfect for someone who is reliable, independent, and hates being micromanaged.
The Role:
Total Ownership: You run the shop, the espresso bar, and the music. You are the face of the brand for your 4.5-hour shift.
No "Homework": We don't do "sit and wait" culture. When it’s slow, you’re active—sampling on the sidewalk, keeping the shop pristine, and engaging with the neighborhood.
The Pay: $17/hr + Tips. (Plus clear daily sales bonuses for hitting targets).
Why Apply?
Short, High-Energy Shifts: We respect your life outside of work.
Independence: You are the "Captain" of the shop while on duty.
Real Brand: Help us grow an East Coast classic in a West Coast town.
Requirements:
18+ years old.
Absolute Reliability: If you say you’ll be there, you’re there.
Previous Barista or Food Service experience is a plus.Part-time
Compensation
$17/hr + Tips. (Plus clear daily sales bonuses for hitting targets).How To Apply
ONLINE- Metaphysical Retail Sales Associate at Moon Kissed
Are you mystically minded, energetically aware, magically inclined, and passionate about crystals? Do have strong communication skills and a proven track record in retail sales? Do you care about community and enjoy engaging in conversation and sharing knowledge? You might be a perfect fit for our growing team/family in Santa Cruz and Los Gatos. If so, bring your resume in person to either location - Moon Kissed: 1360 Pacific Ave. Santa Cruz, or Moonstone: 130 N. Santa Cruz Ave. Los Gatos.
Part-time
Compensation
Depends on experienceHow To Apply
In person at:
Moon Kissed: 1360 Pacific Ave. Santa Cruz
or
Moonstone: 130 N. Santa Cruz Ave. Los Gatos