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CRSP – The City of Santa Cruz now offers a Community Request for Service Portal (CRSP)


The City of Santa Cruz now offers a Community Request for Service Portal (CRSP).  The user-friendly application allows the user to map the issue location, upload photos of the issue, and offers to send a notification upon resolution.  CRSP is available via this reporting webpage and also for mobile use through Google Play and Apple Store.

The CRSP portal invites the community to report neighborhood issues in eight customized categories:

  • Bike or pedestrian hazards on roadways or sidewalks.
  • Encampments.
  • Graffiti incidents on public or private property.
  • Found hypodermic syringes (needles).
  • Property code violations such as substandard housing, unpermitted units, junk vehicles, trash and debris.
  • Sewer spills or backups.
  • Neighborhood traffic concerns.
  • General requests including anything that does not fit under the labels above.

The user-friendly application allows the user to map the issue location, upload photos of the issue, and offers to send a notification upon resolution.